Considerations for Outsourcing Physical Therapy Billing Services

How your company handles your physical therapy billing services is important to the efficiency and functionality of your PT clinic. Whether you're currently using in-house or outsourced billing, it's possible that better solutions for YOU exist. Be sure to evaluate your billing procedures periodically and ask yourself important questions about outsourced billing, such as if it's worth the cost of having another company handle your claims, or what the on-boarding process entails. Let's review a few considerations for outsourced billing.

Cost

Your first question when deciding on outsourcing physical therapy billing services is most likely how much it will cost. Each company is different in terms of pricing and it's necessary to evaluate all of your options before making a decision. Typically, however, the cost can range anywhere from 6-12% of your monthly claims collections. Are the monthly fees worth it for your company?

Turnover

If you tend to see a high turnover rate for your billing staff, you may want to consider outsourced billing. Calculate the total costs for any additional employees and billing software and clearinghouse fees.

Collected Claims

Try to find experienced and dedicated billers that will work with you, it could mean the difference between your clinic and your staff collecting the maximum claims rather than not. You're working hard for every dollar you earn, so why not find physical therapy billing services that are doing the same? Ask potential billers specific questions about how they've caught claim errors and how they track every dime for their clients. It's the attention to detail that should be on your radar.

Transparency

The fact is, this is YOUR money - the service is just handling it. Be sure you choose a partner who is completely transparent about how they're handling your claims and ask whether or not they're touching your revenue. Other important questions to ask would be about the companies' actual location. Some outsourced billing services are actually located offshore - be sure to know exactly who and where your billing is taking place.

Web Based PT Management Software Options

Have you considered finding a solution that can be seamlessly integrated with your current EMR software? Don't pay for hours of inefficient data entry - look up options that can integrate documentation and billing service.

A new option has become available for those interested in outsourcing billing. Integrated billing service solutions offer full service billing at 6.5% of total claims collections. And - web based PT management software works seamlessly with billing services, meaning there is never a need for any double entry. It instead creates a hassle-free experience for members.

As easy as receiving charges, accessing information, working all of the claims within the clinic and payment. Physical therapists looking for a quick and easy way to use outsourced billing to their advantage should consider integrated billing services.